Privacy Policy
Privacy Policy
Privacy Policy
Effective date:
Effective date:
Jun 23, 2025
Content
Content
CascadeBoost Automation LLC (“CascadeBoost”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share your information when you access CascadeBoost.com (the “Site”) or use our services, including AI-powered SMS agents. By accessing or using the Site, you agree to this Privacy Policy.
If you do not agree with our practices, do not use our services or website.
What Does This Policy Cover?
This Privacy Policy applies to information we collect:
On this Site
In email, SMS, and other communications between you and CascadeBoost
Through client onboarding forms, scheduling tools, or AI demos
What Information Do We Collect?
We collect two types of information:
1. Information You Provide
This includes personal and business information you submit through our contact forms, onboarding processes, or scheduling tools, such as:
Name, email, phone number, and business name
Lead lists or customer contact data uploaded for AI outreach
Content shared during discovery or service intake
2. Information We Collect Automatically
As you browse our website, we may collect:
IP address, browser type, device information
Site usage data (page visits, duration, interactions)
Tracking data via cookies or similar tools
Cookies and Tracking Technologies
CascadeBoost may use cookies and similar technologies to:
Understand how visitors use the Site
Store preferences for future visits
Improve user experience and website functionality
You can set your browser to refuse some or all browser cookies, but doing so may limit your experience.
How We Use Your Information
We use collected information to:
Deliver and improve our AI automation services
Train and customize your AI agent
Provide demos or respond to inquiries
Process billing and customer service communications
Ensure SMS outreach is personalized and compliant
Inform you of product updates, promotions, or changes (with opt-out options)
We do not sell or rent your data to third parties.
Disclosure of Information
We may share your information with:
Our trusted contractors and platform partners who help us operate (e.g., CRM platforms, AI processing tools)
Law enforcement or regulators if required by law
A buyer in the event of a business transfer or acquisition
Other parties with your explicit consent
We may disclose aggregated or anonymized data for analytics or product improvement.
Data Security
We implement reasonable safeguards (technical, administrative, and physical) to protect your personal and business information from loss, misuse, or unauthorized access. However, no method of internet transmission is 100% secure.
You are responsible for safeguarding account credentials and verifying that the data you submit is authorized and compliant with applicable laws (e.g., TCPA, GDPR).
Children’s Privacy
CascadeBoost does not knowingly collect data from individuals under the age of 18. If we become aware that we’ve received information from a child without parental consent, we will delete it.
Your Rights and Choices
You may:
Request access to or deletion of your personal data
Opt out of marketing emails or demo follow-ups
Update or correct information by contacting us directly
To make a request, email us at: contact@cascadeboost.com
External Links
Our website may contain links to third-party platforms (e.g., Calendly, Framer, Instagram). We are not responsible for the privacy practices of those platforms. Review their policies before sharing information.
Policy Changes
We may update this Privacy Policy as needed. If changes are material, we will notify you on our Site or by email. The “last updated” date reflects the most recent version. Continued use of our Site or services means you accept the updated terms.
Contact Us
For questions about this Privacy Policy or to exercise your rights:
CascadeBoost Automation LLC
Spokane, WA
📧 contact@cascadeboost.com
These Terms and Conditions (“Terms”) form a binding agreement between you (“Client”) and CascadeBoost LLC (“CascadeBoost”, “we”, “us”), governing your use of our website (cascadeboost.com) and AI automation services. By accessing the site or engaging our services, you agree to these Terms in full. We reserve the right to update or modify these Terms at any time. Continued use of our site or services after changes are posted means you accept those changes.
1. SERVICES OFFERED
CascadeBoost provides custom AI agents that automate outreach, follow-up, and lead qualification over SMS. Each agent is trained on the client’s brand, tone, and offerings to improve conversion rates.
2. LICENSE & USAGE
We grant you a limited, non-exclusive, non-transferable license to access and use our platform and services for your internal business use. CascadeBoost retains all rights to the tools, workflows, and AI logic used in delivering its services.
3. CLIENT DATA & AI TRAINING
You retain full ownership of your customer data. By using our services, you grant us permission to use that data solely for delivering and improving your AI agent. CascadeBoost may learn from aggregated data to enhance future models, but will not reuse your customer-specific content across clients.
4. PERFORMANCE-BASED PRICING
Many CascadeBoost services operate under a pay-per-result model. You only pay when the AI generates qualified responses or outcomes, as defined in your custom agreement. Trial periods or free demos may be offered at our discretion.
5. CLIENT RESPONSIBILITIES
By working with us, you confirm:
You have legal consent (e.g., TCPA-compliant) to contact leads via SMS
You will not provide fake, misleading, or unauthorized data
You understand AI may occasionally produce unexpected responses
You will review and approve any customizations before launch
6. CANCELLATION
You may cancel services at any time with written notice. You remain responsible for any qualified outcomes generated up to the cancellation date.
7. LIMITATION OF LIABILITY
CascadeBoost is not liable for indirect or incidental damages. Total liability for any claim is limited to the amount paid by you in the 3 months prior to the claim.
8. INTELLECTUAL PROPERTY
All AI logic, conversation flows, code, and automation systems created by CascadeBoost remain our exclusive property unless explicitly transferred by written agreement. You may not reverse-engineer, copy, or resell our systems.
9. CONFIDENTIALITY
We treat all client data, business strategies, and communication flows as confidential. You agree to do the same with any non-public information shared by CascadeBoost.
10. DATA SECURITY
We implement commercially reasonable safeguards to protect your data and prevent unauthorized access or misuse. You are responsible for any access credentials provided to you.
11. ACCEPTABLE USE
You agree not to use our services to:
Spam or harass recipients
Violate any laws, including SMS marketing rules
Send content involving hate, fraud, or illegal activity
Circumvent our system limitations
12. TERMINATION
We reserve the right to suspend or terminate your access to the service if you violate these Terms or misuse the system.
13. GOVERNING LAW
These Terms are governed by the laws of the State of Washington. Any legal dispute must be brought in courts located in Spokane County.
14. DISPUTE RESOLUTION
Before taking legal action, both parties agree to attempt resolution informally. If unresolved, disputes will be submitted to binding arbitration in Spokane, WA, per the rules of the American Arbitration Association.
15. CONTACT
Questions? Email us at:
📧 contact@cascadeboost.com
CascadeBoost Automation LLC
Spokane, WA
These Terms and Conditions (“Terms”) form a binding agreement between you (“Client”) and CascadeBoost LLC (“CascadeBoost”, “we”, “us”), governing your use of our website (cascadeboost.com) and AI automation services. By accessing the site or engaging our services, you agree to these Terms in full. We reserve the right to update or modify these Terms at any time. Continued use of our site or services after changes are posted means you accept those changes.
1. SERVICES OFFERED
CascadeBoost provides custom AI agents that automate outreach, follow-up, and lead qualification over SMS. Each agent is trained on the client’s brand, tone, and offerings to improve conversion rates.
2. LICENSE & USAGE
We grant you a limited, non-exclusive, non-transferable license to access and use our platform and services for your internal business use. CascadeBoost retains all rights to the tools, workflows, and AI logic used in delivering its services.
3. CLIENT DATA & AI TRAINING
You retain full ownership of your customer data. By using our services, you grant us permission to use that data solely for delivering and improving your AI agent. CascadeBoost may learn from aggregated data to enhance future models, but will not reuse your customer-specific content across clients.
4. PERFORMANCE-BASED PRICING
Many CascadeBoost services operate under a pay-per-result model. You only pay when the AI generates qualified responses or outcomes, as defined in your custom agreement. Trial periods or free demos may be offered at our discretion.
5. CLIENT RESPONSIBILITIES
By working with us, you confirm:
You have legal consent (e.g., TCPA-compliant) to contact leads via SMS
You will not provide fake, misleading, or unauthorized data
You understand AI may occasionally produce unexpected responses
You will review and approve any customizations before launch
6. CANCELLATION
You may cancel services at any time with written notice. You remain responsible for any qualified outcomes generated up to the cancellation date.
7. LIMITATION OF LIABILITY
CascadeBoost is not liable for indirect or incidental damages. Total liability for any claim is limited to the amount paid by you in the 3 months prior to the claim.
8. INTELLECTUAL PROPERTY
All AI logic, conversation flows, code, and automation systems created by CascadeBoost remain our exclusive property unless explicitly transferred by written agreement. You may not reverse-engineer, copy, or resell our systems.
9. CONFIDENTIALITY
We treat all client data, business strategies, and communication flows as confidential. You agree to do the same with any non-public information shared by CascadeBoost.
10. DATA SECURITY
We implement commercially reasonable safeguards to protect your data and prevent unauthorized access or misuse. You are responsible for any access credentials provided to you.
11. ACCEPTABLE USE
You agree not to use our services to:
Spam or harass recipients
Violate any laws, including SMS marketing rules
Send content involving hate, fraud, or illegal activity
Circumvent our system limitations
12. TERMINATION
We reserve the right to suspend or terminate your access to the service if you violate these Terms or misuse the system.
13. GOVERNING LAW
These Terms are governed by the laws of the State of Washington. Any legal dispute must be brought in courts located in Spokane County.
14. DISPUTE RESOLUTION
Before taking legal action, both parties agree to attempt resolution informally. If unresolved, disputes will be submitted to binding arbitration in Spokane, WA, per the rules of the American Arbitration Association.
15. CONTACT
Questions? Email us at:
📧 contact@cascadeboost.com
CascadeBoost Automation LLC
Spokane, WA
Let’s Build Your AI Employee
Get a hands-off, 24/7 team member that follows up with leads, books appointments, and helps you grow—without hiring more staff.
Let’s Build Your AI Employee
Get a hands-off, 24/7 team member that follows up with leads, books appointments, and helps you grow—without hiring more staff.
Let’s Build Your AI Employee
Get a hands-off, 24/7 team member that follows up with leads, books appointments, and helps you grow—without hiring more staff.
Let’s Build Your AI Employee
Get a hands-off, 24/7 team member that follows up with leads, books appointments, and helps you grow—without hiring more staff.
Frequently Asked Questions
Can you integrate with my CRM or calendar?
Yes. We can create custom-coded integrations for your existing tools so you can keep your current workflow.
What if someone isn’t interested?
The AI is trained to recognize disinterest. It knows when to stop and exits the conversation respectfully without pushing.
Can the AI schedule appointments in the chat?
Yes. The AI can book appointments directly in the conversation without sending a separate booking link.
Does the AI sound human?
Yes. The AI is trained on your brand voice and speaks like a real person. Leads will feel like they are texting a team member, not a robot.
Can the AI handle multiple messages at once?
Yes. When a lead sends two or more messages, the AI can understand and respond to each part like a real conversation.
Is this a done-for-you service?
Yes. We handle everything from setup to training the AI. You’ll be ready to start converting leads in under 7 days.
Can you integrate with my CRM or calendar?
Yes. We can create custom-coded integrations for your existing tools so you can keep your current workflow.
What if someone isn’t interested?
The AI is trained to recognize disinterest. It knows when to stop and exits the conversation respectfully without pushing.
Can the AI schedule appointments in the chat?
Yes. The AI can book appointments directly in the conversation without sending a separate booking link.
Does the AI sound human?
Yes. The AI is trained on your brand voice and speaks like a real person. Leads will feel like they are texting a team member, not a robot.
Can the AI handle multiple messages at once?
Yes. When a lead sends two or more messages, the AI can understand and respond to each part like a real conversation.
Is this a done-for-you service?
Yes. We handle everything from setup to training the AI. You’ll be ready to start converting leads in under 7 days.
Can you integrate with my CRM or calendar?
Yes. We can create custom-coded integrations for your existing tools so you can keep your current workflow.
What if someone isn’t interested?
The AI is trained to recognize disinterest. It knows when to stop and exits the conversation respectfully without pushing.
Can the AI schedule appointments in the chat?
Yes. The AI can book appointments directly in the conversation without sending a separate booking link.
Does the AI sound human?
Yes. The AI is trained on your brand voice and speaks like a real person. Leads will feel like they are texting a team member, not a robot.
Can the AI handle multiple messages at once?
Yes. When a lead sends two or more messages, the AI can understand and respond to each part like a real conversation.
Is this a done-for-you service?
Yes. We handle everything from setup to training the AI. You’ll be ready to start converting leads in under 7 days.
Can you integrate with my CRM or calendar?
Yes. We can create custom-coded integrations for your existing tools so you can keep your current workflow.
What if someone isn’t interested?
The AI is trained to recognize disinterest. It knows when to stop and exits the conversation respectfully without pushing.
Can the AI schedule appointments in the chat?
Yes. The AI can book appointments directly in the conversation without sending a separate booking link.
Does the AI sound human?
Yes. The AI is trained on your brand voice and speaks like a real person. Leads will feel like they are texting a team member, not a robot.
Can the AI handle multiple messages at once?
Yes. When a lead sends two or more messages, the AI can understand and respond to each part like a real conversation.
Is this a done-for-you service?
Yes. We handle everything from setup to training the AI. You’ll be ready to start converting leads in under 7 days.