These Terms and Conditions (“Terms”) form a binding agreement between you (“Client”) and CascadeBoost LLC (“CascadeBoost”, “we”, “us”), governing your use of our website (cascadeboost.com) and AI automation services. By accessing the site or engaging our services, you agree to these Terms in full.
We reserve the right to update or modify these Terms at any time. Continued use of our site or services after changes are posted means you accept those changes.
1. SERVICES OFFERED
CascadeBoost provides custom AI agents that automate outreach, follow-up, and lead qualification over SMS. Each agent is trained on the client’s brand, tone, and offerings to improve conversion rates.
2. LICENSE & USAGE
We grant you a limited, non-exclusive, non-transferable license to access and use our platform and services for your internal business use. CascadeBoost retains all rights to the tools, workflows, and AI logic used in delivering its services.
3. CLIENT DATA & AI TRAINING
You retain full ownership of your customer data. By using our services, you grant us permission to use that data solely for delivering and improving your AI agent. CascadeBoost may learn from aggregated data to enhance future models, but will not reuse your customer-specific content across clients.
4. PERFORMANCE-BASED PRICING
Many CascadeBoost services operate under a pay-per-result model. You only pay when the AI generates qualified responses or outcomes, as defined in your custom agreement. Trial periods or free demos may be offered at our discretion.
5. CLIENT RESPONSIBILITIES
By working with us, you confirm:
You have legal consent (e.g., TCPA-compliant) to contact leads via SMS
You will not provide fake, misleading, or unauthorized data
You understand AI may occasionally produce unexpected responses
You will review and approve any customizations before launch
6. CANCELLATION
You may cancel services at any time with written notice. You remain responsible for any qualified outcomes generated up to the cancellation date.
7. LIMITATION OF LIABILITY
CascadeBoost is not liable for indirect or incidental damages. Total liability for any claim is limited to the amount paid by you in the 3 months prior to the claim.
8. INTELLECTUAL PROPERTY
All AI logic, conversation flows, code, and automation systems created by CascadeBoost remain our exclusive property unless explicitly transferred by written agreement. You may not reverse-engineer, copy, or resell our systems.
9. CONFIDENTIALITY
We treat all client data, business strategies, and communication flows as confidential. You agree to do the same with any non-public information shared by CascadeBoost.
10. DATA SECURITY
We implement commercially reasonable safeguards to protect your data and prevent unauthorized access or misuse. You are responsible for any access credentials provided to you.
11. ACCEPTABLE USE
You agree not to use our services to:
Spam or harass recipients
Violate any laws, including SMS marketing rules
Send content involving hate, fraud, or illegal activity
Circumvent our system limitations
12. TERMINATION
We reserve the right to suspend or terminate your access to the service if you violate these Terms or misuse the system.
13. GOVERNING LAW
These Terms are governed by the laws of the State of Washington. Any legal dispute must be brought in courts located in Spokane County.
14. DISPUTE RESOLUTION
Before taking legal action, both parties agree to attempt resolution informally. If unresolved, disputes will be submitted to binding arbitration in Spokane, WA, per the rules of the American Arbitration Association.
15. CONTACT
Questions? Email us at:
📧 contact@cascadeboost.com
CascadeBoost LLC
Spokane, WA